t XY-GLOBAL, we pride ourselves on delivering precision-engineered solutions across various industries. Today, we’re excited to share the first episode of our “Customer Service Stories” series — highlighting a successful partnership with a client from the United Kingdom, a company specializing in bicycle accessories.
🧩 Project Background
The client was looking for a reliable partner to produce custom carbon fiber components for high-end bicycles. These parts were intended for resale to cycling enthusiasts, so both mechanical strength and aesthetic finish were critical.
While our core expertise lies in CNC machining and die casting, we gladly took on the challenge of working with carbon fiber — a material that’s 9x stiffer than steel and just 1/4 its density.
🧪 Manufacturing Process & Challenges
Our team quickly adapted to the requirements of this new material:
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Material Used: Carbon fiber
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Surface Finishes: 2K and 3K weave patterns, with options for matte and gloss coating
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Challenges:
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Surface scratches during handling
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Chipping at cutting edges
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Maintaining strength at joints
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Despite these challenges, we ensured all parts met client specifications through tight quality control and real-time production monitoring.
✅ Results & Feedback
The final delivery met all client expectations. Our on-time delivery, stable quality, and professional communication led to highly positive feedback.
As a result, the client has continued to send us similar carbon fiber projects, and we’ve since established a long-term cooperation.
🎥 Watch the full video to see how we managed the project from start to finish, including real samples and insights from our team.
🤝 Work With XY-GLOBAL
Whether you need custom carbon fiber parts, precision CNC machining, or die-casting solutions, we have the experience and flexibility to support your project.
📩 Contact us today to discuss your next idea. We support small batch prototyping, 0 MOQ, and provide 1-day rapid sample delivery for select parts.
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